How do I know? My brother worked at Intuit for 6 a long time. It’s for factors similar to this that he and Several other ex-TTers joined up to construct . Common Sort is hyper-focused on delivering the fastest, least complicated practical experience for your thousands and thousands of Americans who file a 1040EZ yearly.
TurboTax has the worst cell phone based mostly guidance that I have ever employed for any item. I used to be on keep for over four hrs, transferred three times and nobody could remedy a standard problem on how passive losses ought to be dealt with.
Sorry, but this is the worst experience i have at any time had with Turbo Tax. The computer software is sweet, but not definitely worth the frustrating hour around the mobile phone only to secure a fax ringing in my ear.
I went through the filing method, INCLUDING having to pay your “free” charge! I was requesting an installment prepare, it asked for banking info.
Audit Assistance Promise: Should you gained an audit letter based on your 2018 TurboTax return and so are not satisfied with how we responded in your inquiry, we’ll refund the applicable TurboTax federal 1040 and/or condition purchase value you paid out.
With no incident quantity You can not Get hold of customer support. We’ve tried to bypass these devices with just about every Intuit products we’ve reviewed, but we’ve yet to find out how clients can accessibility a standard customer care line.
i just accomplished 2012 tax making use of you can find out more Turbo Tax. i had a problme of printing supporting particulars separately as i wanted. supporting depth window has print command but it doesn't print at all. i must be able to print out supporting details and kinds as wanted independently.
This was practical because I had assumed that the toolbar was extra of a status indicator Which I couldn’t utilize it to return or ahead in my return.
Customer care is non-existent with Turbo tax and all mobile phone numbers tend not to perform. Greatest you appear for an additional support than squander time speaking to.
The one printout I could get was a website page that stated I don't owe any taxes. My condition types came up, although not the federal. I known as the assist center, and they just informed me to ship from the paper. Now I'm working with a huge headache because they won't GIVE ME MY FEDERAL RETURN!!! I will never rely on them yet again. I'll publish them out by hand and utilize a freaking abacus, if I really need to.
The customer service is unacceptable and it is clear that no person will just take responsibility for the corporate steps and issues. - I'd also like to increase that I are actually in customer care For several years and would get a penned warning if I behaved such as the 1st consultant.
There has to be Guidelines that show you how to proceed with the state return vouchers…i was unaware which i was designed to mail that component in..
TurboTax works by using an interview-style tax planning system, utilizing your solutions to your series of uncomplicated queries (which include “Do you've got any young children or dependents?”) To judge your tax predicament and determine which varieties and schedules you have to productively entire your return.
I don’t Assume I'll at any time use Turbo tax all over again. I sent my turbo tax in This Site mainly because it was completed without having faults and received a concept back declaring it was not excepted.